AIG
New! Policy Change Request Guide.
AIG has pulled all the information you need to request a policy change together into a single guide, including step-by-step instructions, forms and other requirements by product type and guidelines by CSO policy. View PDF
Value+ Protector on AG Quick Ticket.
As of July 2, 2018 Value+ Protector IUL is available for electronic application processing on AG Quick Ticket. View PDF
John Hancock
Long-Term Care (LTC) Rider Now Available with Updated Rates and Features.
Effective July 16, John Hancock introduces enhancements and new rates on our competitive LTC rider. Highlights include:
• New rates — some rates decreasing for younger males, and increasing for older applicants and females
• New Stay at Home Services benefit
• Now available on base policies with a 200% substandard rating
Lincoln Financial Group
Coming Soon: Enhanced Account Security for Lincoln Websites.
Effective August 1, 2018, Lincoln launches mandatory two-factor authentication at login for all Lincoln customers. This will impact all Lincoln customer sites including LincolnFinancial.com
New Medical Exam Vendor.
Effective August 13, Lincoln is pleased to announce the onboarding of a new medical exam vendor for life insurance cases, insurance Medical Services, Inc. (IMS)
Life Customer Service Working to Reduce NIGO Instances.
Life Customer Services continually strives to drive down not in good order (NIGO) rate. NIGO occurs when a request is received and certain required elements needed to process the request are missing or incomplete.
Self Service Illustration Support.
This month feature the Lincoln In-force Platform (LIP) Software to help you leverage the Illustrations software to create in-force illustration on your desktop!
Principal
Principal Extended Life Application Expiration.
Effective July 1, 2018, Principal extends expiration time frame from 90 days to 180 days.
Prudential
Coming Soon: eSubmission, PruFast Track, and eDelivery Updates.
Prudential introduces several new electronic capabilities in the coming months to simplify and enhance the customer and producer experience.
Genworth
In-Force Rate Action Announcements.
Colorado: PCS II, Choice 1
Effective 07/16/2018
Delaware: Pre-PCS II
Effective 07/09/2018
